Our return and refund policy expires within seven (7) days from making a purchase on our Rushik Bio Organic platform. Upon the expiry of the aforesaid period, we will not offer a refund or exchange for any order placed by you.

To be eligible for a return, the product must be unused and in the same condition as when it was received. The product must be in the original packaging.

You agree that upon receipt of a purchased product from our Rushik Bio Organic platform, you shall immediately notify us of any defect with respect to the purchased item/items within one (1) day of such receipt and shall notify us if you require a refund/return with respect to the purchased product. You can raise a return request through our website.

Upon raising a request for a return or an exchange, you shall provide a receipt or proof of purchase to our customer support team

Upon receipt of the returned product, we shall inspect the same and within seven (7) days of such receipt, we shall notify you as to whether the returned product would be eligible to fall under the ambit of our return/refund policy.

In the event the refund is approved, the refund amount will be processed and credited automatically to your original source of payment within 7 (seven) working days.

We warrant that the processing of the refund amount is subject to processing standards of the associated banks and other financial institutions. In the event of any delay in processing the refund amount, kindly contact your banking partner.

In the event you do not receive the refund amount within the time period mentioned above, you may reach out to us through our website

We represent and warrant that products at sale or discount are not eligible for return or refund.

We offer a full replacement for a purchased product if it is damaged in transit.

In the event our team is satisfied that the purchased order is damaged or is eligible for a replacement, we will replace the purchased order within seven (7) days from approving your replacement request.

Kindly note that in the event of a refund/exchange, the shipping charges applicable on your order will not be refunded. The approval and rejection of a refund or exchange on the Rushik Bio Organic platform is at the discretion of Rushik Bio Organic private limited alone.

Cancellation Policy: All cancellations can be processed provided that the orders are cancelled before we ship the order. Customers can process any cancellation of order request by writing to us at rushibioorganic@gmail.com. The refund for a cancelled order will be processed to the original source of payment within seven (7) working days from us approving a cancellation request.